At MensDava.com, we are committed to providing 100% customer satisfaction. While we strive to fulfill all orders promptly, we understand that circumstances may arise that require cancellations. Below are the situations in which our cancellation policy applies:
Reasons for Order Cancellation
- Stock Limitations: If a product is unavailable or if the quantity ordered exceeds stock availability, we may need to cancel the order.
- Disputes and Complaints: If there is an issue with your order, please contact our customer care team immediately, and we will assist in resolving the matter.
- Out of Stock: If an item is out of stock after you place an order, we will apply the cancellation policy.
- Unpaid Orders: Orders that remain unpaid will be automatically canceled.
- Customer-Initiated Cancellations: Customers can cancel orders at any time, but valid reasons must be provided.
- Non-Receipt of Payment: Failure to receive payment is considered as an order cancellation.
Refund Policy
- If you paid by credit card, check, or money order and your payment hasn’t been processed, we will issue a full refund.
- If you’re dissatisfied with your purchase, please contact customer care. If we are unable to resolve the issue, we will offer a full refund or replacement.
At MensDava.com, we aim to ensure your complete satisfaction with every purchase. If you have any concerns or need assistance, don’t hesitate to reach out to us.